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Effective Leadership provides you with the essential information and skills to allow you to excel as a leader.  This course is designed for you to actively participate with peers in a training workshop.  This program encourages you to improve your knowledge and skills by integrating actual work related situations into the workshop.

Course Objectives include:

  • Distinguishing between leadership and management

  • Identifying and applying the skills of an effective leader

  • Identifying “blocks” to leadership

  • Recognizing the emotional level of others

  • Using listening and questioning skills to develop rapport

  • Determining how to position ideas and solutions to gain follower

  • Working with an angry person

  • Managing your own emotions

  • Dealing with challenges to values

  • Resolving differences in facts

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