Effective Leadership provides you with the essential information and skills to allow you to excel as a leader.  This course is designed for you to actively participate with peers in a training workshop.  This program encourages you to improve your knowledge and skills by integrating actual work related situations into the workshop.

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Course Objectives include:

• Distinguishing between leadership and management

• Identifying and applying the skills of an effective leader

• Identifying “blocks” to leadership

• Recognizing the emotional level of others

• Using listening and questioning skills to develop rapport

• Determining how to position ideas and solutions to gain follower

• Working with an angry person

• Managing your own emotions

• Dealing with challenges to values

• Resolving differences in facts